Teletech Holdings is a global customer experience and technology company that specializes in providing customer engagement services and solutions to various industries. The company focuses on enhancing customer interactions through a combination of innovative technology, data analytics, and a diverse range of outsourced services. Teletech aims to improve client relationships and drive business outcomes by delivering personalized experiences across multiple channels, including voice, chat, and social media. Their commitment to leveraging advanced digital tools and methodologies positions them as a strategic partner for organizations seeking to optimize their customer service and operational efficiency. Read More
New platform helps enterprises securely scale remote contact center and CX operations with AI-powered security, compliance, fraud prevention, and workforce resilience
AUSTIN, Texas, May 21, 2026 (GLOBE NEWSWIRE) -- TTEC, a leading global consulting, technology, and managed services company delivering solutions at the intersection of data, AI, and customer experience (CX), today announced a seven-year contract extension with Volkswagen Group UK, advancing a strategic collaboration focused on delivering class-leading CX and AI-enabled digital transformation across the United Kingdom.
New designation recognizes TTEC Digital’s expertise in helping organizations move Agentforce and AI agent initiatives from pilot programs to secure, production-ready customer experience solutions
AUSTIN, Texas, May 13, 2026 (GLOBE NEWSWIRE) -- TTEC, a leading global consulting, technology, and managed services company delivering solutions at the intersection of data, AI, and customer experience (CX), today announced that TTEC Digital has signed a strategic collaboration agreement (SCA) with Amazon Web Services (AWS), with plans to accelerate Amazon Connect adoption through AI-powered customer experience transformation.
TeleTech (NASDAQ:TTEC) reported lower first-quarter revenue and profit compared with a year earlier, while management reiterated its full-year 2026 outlook and said investments in artificial intelligence, offshore delivery and client portfolio changes are expected to support improved profitability a
AUSTIN, Texas, May 07, 2026 (GLOBE NEWSWIRE) -- TTEC Holdings, Inc. (NASDAQ:TTEC), a leading global technology, consulting and managed services company focused on delivering solutions at the intersection of data, AI and customer experience, announced today financial results for the first quarter ended March 31, 2026.
AUSTIN, Texas, April 02, 2026 (GLOBE NEWSWIRE) -- TTEC today announced AI Gateway, a new software solution by TTEC Digital designed to connect modern AI capabilities with legacy contact center infrastructure through a single integration. TTEC, a leading global consulting, technology, and managed services company delivering solutions at the intersection of data, AI, and customer experience (CX), introduced the solution to solve the biggest challenge in enterprise customer service today: adopting AI to improve the customer experience at a lower cost without disrupting vital operations.
AUSTIN, Texas, March 11, 2026 (GLOBE NEWSWIRE) -- TTEC, a leading global consulting, technology, and managed services company delivering solutions at the intersection of data, AI, and customer experience, has earned Great Place to Work® Certification™ in 15 countries and regions, based entirely on employee feedback collected through the organization’s annual Trust Index™ survey.
Fourth Quarter 2025Revenue was $570.0 Million, up 0.4 PercentNet Loss of $170.5 Million due to a $205.4 Million Non-Cash Goodwill Impairment and Related Tax Adjustment(Net Income of $22.8 Million or 4.0 Percent of Revenue Non-GAAP)Adjusted EBITDA was $62.2 Million or 10.9 Percent of Revenue
Integrated AI training and performance ecosystem significantly improves associate proficiency, performance and sales across TTEC’s global contact centers
AUSTIN, Texas, Feb. 11, 2026 (GLOBE NEWSWIRE) -- TTEC Holdings, Inc. (NASDAQ:TTEC), a leading global CX (customer experience) technology and services innovator for AI-enabled CX solutions, announced today that TTEC will release its earnings results after market close on Thursday, February 26, 2026, when a press release will be issued. The Company will host a live webcast and conference call at 8:30 a.m. ET on Friday, February 27, 2026.
AUSTIN, Texas, Jan. 22, 2026 (GLOBE NEWSWIRE) -- TTEC Holdings, Inc. (NASDAQ: TTEC), a leading global CX (customer experience) technology and services innovator for AI-enhanced CX, today announced its recognition as an Enterprise Innovator in the newly published HFS Horizons: Travel and Hospitality Service Provider Ecosystem, 2025 report.
AUSTIN, Texas, Jan. 15, 2026 (GLOBE NEWSWIRE) -- TTEC Holdings, Inc. (NASDAQ: TTEC), a leading global CX (customer experience) technology and services innovator for AI-enhanced CX, was honored with a coveted Gold Award at the Brandon Hall Group Technology Excellence Awards™ in the Best Advance in Generative AI Learning Solution category for its Learning Wizards Suite.
